Department of Information and Service Management

Department of Information and Service Management

The Department of Information and Service Management refers to the creative use of information and digital technology in business and the move from industrial to service dominant forms of production.

The increased use of software and advanced analytics in private and public sectors has created a need for business graduates who can work at the interface of business and technology in various managerial or expert positions.

Two business students, one is holding a laptop, discussing with the Professor after his lecture. Another group of students talk in the background.

Research

The research at the Department of Information and Service Management is broadly divided into three disciplines: information systems science, management science and logistics, with topics such as digital service development, service networks, behavioral decision making, and data science.

The department deals with adoption, use and impacts of ICT on consumers, companies, and society. Logistics focuses on operations and supply chain management. Management science deals with the application of advanced analytical methods in decision making. The department hosts also the Real-time Economy Competence Center.

Information Systems Science

Information Systems Science at Aalto University School of Business has a strong focus on empirical studies and active cooperation with companies. Besides theoretical contributions, ISS studies often emphasize practical relevance.

Close-up of two students making notes on a research article while reading it.

Logistics

Logistics in Aalto University School of Business focuses on operations management and supply chain management including both theoretical and application oriented research.

Aalto University / School of Business / Department of Information and Service Management / Logistics

Management Science

Management Science deals with the application of advanced analytical methods to help make better decisions. The terms operations research and business analytics are sometimes used as synonyms for management science.

Aalto University / School of Business / Department of Information and Service Management / Management Science

Real-Time Economy Competence Center

Real-Time Economy is an environment where all the transactions between business parties are in digital format, increasingly automatically generated, and completed in real-time both from business and IT-processing perspectives.

Aalto University / School of Business / Department of Information and Service Management / Real-Time Economy Competence Center

News

Jäänpoistoa lentokoneen ulkopinnalta.
Cooperation, Studies Published:

Students improved deicing operations at Helsinki Airport

In collaboration with Finavia, the Aalto students have developed innovative solutions to enhance efficiency and safety in deicing operations
Läppäri. Kuva: Kalle Kataila
Research & Art Published:

The doctoral thesis encourages the integration of analytics into the company’s strategy

The management of analytics and the development of employees' analytics skills are needed to maximize the benefits derived from analytics
Opiskelijaprojekti Alma Medialle, työryhmä, Aalto BIZ
Cooperation, Studies Published:

Students analysed brand positioning and developed a marketing analytics toolkit for Alma Media

Aalto University School of Business collaborated with Alma Media on a comprehensive project that delved deep into the brand positioning of Autotalli.com and Nettiauto
Aalto Open Science Award 2024. A light blue podium hovering over a blue-pink gradient background with the help of squishy-looking balloons with colored lights inside.
Awards and Recognition, Research & Art Published:

Call for nominees for Aalto University’s Open Science Award 2024

Nominate yourself, your colleague, a research group, a department, or a project for the award.

Events

Artificial intelligence, medical decision making and research ethics
Lectures and seminars, Staff trainings, Support for teams, Training to support research

Artificial Intelligence, Medical Decision Making and Research Ethics, Oct 31, 2024

Learn about artificial intelligence, medical decision making, and research ethics with Professor Riitta Salmelin.
Creative Technologies main image
Lectures and seminars

Miten ratkaista tekoälyn eettiset haasteet?

Join the event to follow discussion on the ethical challenges of artificial intelligence!
Feature image for US alumni get-to-together
Information sessions, Networking

Indonesian Alumni Night Reception

Alumni from Finnish universities are invited to the Embassy of Finland in Indonesia
AI in research work
Lectures and seminars, Staff trainings, Support for teams, Training to support research

AI in Research Work, Nov 4, 2024

Learn about artificial intelligence in research work with Data Agents Dr. Pedro Silva and Dr. Enrico Glerean.

People

Contact information

Visiting Address

Ekonominaukio 1, Espoo

Postal Address

Aalto University School of Business
Department of Information and Service Management
P.O. Box 21210, 00076 Aalto 

Department Administration

Head of the Department: Professor Matti Rossi
Departmental Secretary: Merja Mäkinen

Kauppakorkeakoulu, jonka edustalla istuu neljä opiskelijaa. Kuva: Unto Rautio / Aalto-yliopisto

School of Business

Ekonominaukio 1

Locations

School of Business

We strive for better business and better society. We excel in education and research with a multidisciplinary approach and in collaboration with our partners.

Read more about the School of Business
School of Business students. Photo: Ari Toivonen
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