Sonja Kniivilä
University Teacher
University Teacher
U410 Joint Learning
Full researcher profile
https://research.aalto.fi/...
Email
[email protected]
Phone number
+358445190263
Publications
Tiede ja teksti.Tehoa ja taitoa tutkielman kirjoittamiseen
S. Kniivilä, S. Lindblom-Ylänne, Anne Mäntynen
2007
Oral Complaints in Service Encounters
Sonja Kniivilä
2000
New Orientations and Developments. Business Communication Research and Teaching Working Papers. HSEBA Working papers, W-269