Department of Information and Service Management

Department of Information and Service Management

The Department of Information and Service Management refers to the creative use of information and digital technology in business and the move from industrial to service dominant forms of production.

The increased use of software and advanced analytics in private and public sectors has created a need for business graduates who can work at the interface of business and technology in various managerial or expert positions.

Two business students, one is holding a laptop, discussing with the Professor after his lecture. Another group of students talk in the background.

Research

The research at the Department of Information and Service Management is broadly divided into three disciplines: information systems science, management science and logistics, with topics such as digital service development, service networks, behavioral decision making, and data science.

The department deals with adoption, use and impacts of ICT on consumers, companies, and society. Logistics focuses on operations and supply chain management. Management science deals with the application of advanced analytical methods in decision making. The department hosts also the Real-time Economy Competence Center.

Information Systems Science

Information Systems Science at Aalto University School of Business has a strong focus on empirical studies and active cooperation with companies. Besides theoretical contributions, ISS studies often emphasize practical relevance.

Close-up of two students making notes on a research article while reading it.

Logistics

Logistics in Aalto University School of Business focuses on operations management and supply chain management including both theoretical and application oriented research.

Aalto University / School of Business / Department of Information and Service Management / Logistics

Management Science

Management Science deals with the application of advanced analytical methods to help make better decisions. The terms operations research and business analytics are sometimes used as synonyms for management science.

Aalto University / School of Business / Department of Information and Service Management / Management Science

Real-Time Economy Competence Center

Real-Time Economy is an environment where all the transactions between business parties are in digital format, increasingly automatically generated, and completed in real-time both from business and IT-processing perspectives.

Aalto University / School of Business / Department of Information and Service Management / Real-Time Economy Competence Center

News

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Aalto Open Science Award 2024. A light blue podium hovering over a blue-pink gradient background with the help of squishy-looking balloons with colored lights inside.
Awards and Recognition, Research & Art Published:

Last chance to nominate for 2024 Aalto University Open Science Award

The deadline for submissions is 3 Dec, 2024.
People socialising and networking in a bright room with a round skylight. They are holding drinks and standing near tables.
Awards and Recognition Published:

Best Paper Award for Professor Jari Huikku and his colleagues

The award-winning study investigates which strategic factors influence the use of risk analysis techniques (RATs)
Kolme naisopiskelijaa
Studies Published:

Students carried out a study for the EY on gender representation in transaction services

The students analysed the future attractiveness of transaction services by interviewing female students of Industrial Engineering and Management, Finance and Accounting
Jäänpoistoa lentokoneen ulkopinnalta.
Cooperation, Studies Published:

Students improved deicing operations at Helsinki Airport

In collaboration with Finavia, the Aalto students have developed innovative solutions to enhance efficiency and safety in deicing operations
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Events

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CKIR 25th Anniversary seminar
Lectures and seminars –

Better Business — Better Society Seminar: Anniversary Seminar: 'CKIR – Centre for Knowledge and Innovation Research 25 Years!'

Better Business — Better Society Seminar Series offers opportunities to learn about and discuss current societally important topics monthly.
Unsupervised learning - Making Waves event flyer
Academic events, Lectures and seminars, Languages and multiculturality –

Unsupervised Learning - Making Waves Thu 28/11/2024

How can we create an environment where diverse team members, with different backgrounds and perspectives, can thrive and collaborate effectively?
Hands-on data protection workshop
Lectures and seminars, Staff trainings, Support for teams, Training to support research –

Hands-on Data Protection, Dec 3 & 5, 2024

Learn about data protection in this two-day workshop with Data Agents Dr. Enrico Glerean, Dr. Essi Viitanen, and Legal Counsel Anniina Harju.
Advanced Energy Project course gala 2022
Lectures and seminars –

Advanced Energy Project Course Gala 2024

This gala is the culmination of the Aalto Advanced Energy Project (AEP) course, where Energy Engineering MSc student teams carry out projects for external companies.
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People

Contact information

Visiting Address

Ekonominaukio 1, Espoo

Postal Address

Aalto University School of Business
Department of Information and Service Management
P.O. Box 21210, 00076 Aalto 

Department Administration

Head of the Department: Professor Matti Rossi
 

Kauppakorkeakoulu, jonka edustalla istuu neljä opiskelijaa. Kuva: Unto Rautio / Aalto-yliopisto

School of Business

Ekonominaukio 1

Locations

School of Business

We strive for better business and better society. We excel in education and research with a multidisciplinary approach and in collaboration with our partners.

Read more about the School of Business
School of Business students. Photo: Ari Toivonen
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