Department of Information and Service Management

Department of Information and Service Management

The Department of Information and Service Management refers to the creative use of information and digital technology in business and the move from industrial to service dominant forms of production.

The increased use of software and advanced analytics in private and public sectors has created a need for business graduates who can work at the interface of business and technology in various managerial or expert positions.

Two business students, one is holding a laptop, discussing with the Professor after his lecture. Another group of students talk in the background.

Research

The research at the Department of Information and Service Management is broadly divided into three disciplines: information systems science, management science and logistics, with topics such as digital service development, service networks, behavioral decision making, and data science.

The department deals with adoption, use and impacts of ICT on consumers, companies, and society. Logistics focuses on operations and supply chain management. Management science deals with the application of advanced analytical methods in decision making. The department hosts also the Real-time Economy Competence Center.

Information Systems Science

Information Systems Science at Aalto University School of Business has a strong focus on empirical studies and active cooperation with companies. Besides theoretical contributions, ISS studies often emphasize practical relevance.

Close-up of two students making notes on a research article while reading it.

Logistics

Logistics in Aalto University School of Business focuses on operations management and supply chain management including both theoretical and application oriented research.

Aalto University / School of Business / Department of Information and Service Management / Logistics

Management Science

Management Science deals with the application of advanced analytical methods to help make better decisions. The terms operations research and business analytics are sometimes used as synonyms for management science.

Aalto University / School of Business / Department of Information and Service Management / Management Science

Real-Time Economy Competence Center

Real-Time Economy is an environment where all the transactions between business parties are in digital format, increasingly automatically generated, and completed in real-time both from business and IT-processing perspectives.

Aalto University / School of Business / Department of Information and Service Management / Real-Time Economy Competence Center

News

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Alma Median yritysprojektiryhmä
Cooperation, Studies Published:

The project team developed a proof-of-concept pricing model to suggest optimal pricing

In collaboration with Alma Media, the Aalto students worked on optimizing pricing to enhance revenue generation
Loppuesitys logistiikan Capstone-kurssilla
Cooperation, Studies Published:

Students developed the store-picking process in Prisma stores

A total of five groups of students wanted to solve a challenge by the S Group
Logo of ELLIS Institute Finland with a striped map of Europe above and multicoloured letters 'ellis'.
Cooperation, Research & Art, University Published:

ELLIS Institute Finland is now recruiting Principal Investigators

The newly established institute is looking for talented researchers in artificial intelligence and machine learning.
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Studies Published:

Online course on Wood Mechanics starts 24.2.2025

Learn 100% online about the engineering potential of wood as a complex natural material.
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Events

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Good enough software version control
Lectures and seminars, Staff trainings, IT & digital tools, Support for teams, Training to support research –

Good enough software version control, Apr 23, 2025

Learn about software version control with Aalto Research Software Engineers.
Image from remote site: aalto.my.salesforce.com
Academic events –

Tenured Professors' Installation Talks 23.4.2025 (external link)

Aalto University celebrates its tenured professors with popular talks by the new tenure track professors of Associate or Full level.
Doctoral hat floating above a speaker's podium with a microphone.
Public defences –

Public defence in Organization & Management, M.Sc Leni Grünbaum

Affect in Collective Organizing
Making your computational research presentable
Lectures and seminars, Staff trainings, IT & digital tools, Support for teams, Training to support research –

Making your computational research presentable, Apr 29, 2025

Learn to create presentable computational research with Aalto Research Software Engineers.
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People

Contact information

Visiting Address

Ekonominaukio 1, Espoo

Postal Address

Aalto University School of Business
Department of Information and Service Management
P.O. Box 21210, 00076 Aalto 

Department Administration

Head of the Department: Professor Matti Rossi
Assistant of the Department: Merja Mäkinen
 

Kauppakorkeakoulu, jonka edustalla istuu neljä opiskelijaa. Kuva: Unto Rautio / Aalto-yliopisto

School of Business

Ekonominaukio 1

Locations

School of Business

We strive for better business and better society. We excel in education and research with a multidisciplinary approach and in collaboration with our partners.

Read more about the School of Business
School of Business students. Photo: Ari Toivonen
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