Department of Information and Service Management

Department of Information and Service Management

The Department of Information and Service Management refers to the creative use of information and digital technology in business and the move from industrial to service dominant forms of production.

The increased use of software and advanced analytics in private and public sectors has created a need for business graduates who can work at the interface of business and technology in various managerial or expert positions.

Two business students, one is holding a laptop, discussing with the Professor after his lecture. Another group of students talk in the background.

Research

The research at the Department of Information and Service Management is broadly divided into three disciplines: information systems science, management science and logistics, with topics such as digital service development, service networks, behavioral decision making, and data science.

The department deals with adoption, use and impacts of ICT on consumers, companies, and society. Logistics focuses on operations and supply chain management. Management science deals with the application of advanced analytical methods in decision making. The department hosts also the Real-time Economy Competence Center.

Information Systems Science

Information Systems Science at Aalto University School of Business has a strong focus on empirical studies and active cooperation with companies. Besides theoretical contributions, ISS studies often emphasize practical relevance.

Close-up of two students making notes on a research article while reading it.

Logistics

Logistics in Aalto University School of Business focuses on operations management and supply chain management including both theoretical and application oriented research.

Aalto University / School of Business / Department of Information and Service Management / Logistics

Management Science

Management Science deals with the application of advanced analytical methods to help make better decisions. The terms operations research and business analytics are sometimes used as synonyms for management science.

Aalto University / School of Business / Department of Information and Service Management / Management Science

Real-Time Economy Competence Center

Real-Time Economy is an environment where all the transactions between business parties are in digital format, increasingly automatically generated, and completed in real-time both from business and IT-processing perspectives.

Aalto University / School of Business / Department of Information and Service Management / Real-Time Economy Competence Center

News

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Matti Rossi vastaanotti palkinnon
Awards and Recognition Published:

AIS Impact Award 2024 goes to Professor Matti Rossi and his team

The team won the award for technological and entrepreneurial impact
Onniselle tehdyn opiskelijaprojektin ryhmä
Cooperation, Studies Published:

Students explored the potential of AI in Onninen's sales work

Students from the Aalto University School of Business carried out a research project commissioned by Kesko to investigate how Onninen's sales personnel could use artificial intelligence
Aalto Open Science Award 2024. A light blue podium hovering over a blue-pink gradient background with the help of squishy-looking balloons with colored lights inside.
Awards and Recognition, Research & Art Published:

Last chance to nominate for 2024 Aalto University Open Science Award

The deadline for submissions is 3 Dec, 2024.
People socialising and networking in a bright room with a round skylight. They are holding drinks and standing near tables.
Awards and Recognition Published:

Best Paper Award for Professor Jari Huikku and his colleagues

The award-winning study investigates which strategic factors influence the use of risk analysis techniques (RATs)
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Events

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SAL 40
Lectures and seminars –

Systems Analysis Laboratory 40 Years

We are celebrating our anniversary by organizing an inspiring and forward-looking seminar for SAL alumni members, students, staff and collaborators.
Kuva Professor Joachim Englisch from Münster University
Lectures and seminars –

Aalto Tax Day by Aalto University Department of Accounting and Business Law

"Indirect taxation as a policy instrument", "Indirect taxation as a policy implementation tool"
Doctoral hat floating above a speaker's podium with a microphone
Public defences –

Public defence in Economics, M.Soc.Sci. Maarit Olkkola

Essays on Health Policy and Human Capital (title of the thesis)
A piece of art made of bright pink and green lights. A person is touching the middle of the art piece with their hands.
Information sessions, Networking –

Unleashing innovation – Join us in Berlin for an evening of entrepreneurial insights and radical creativity

Join the meet-and-greet for alumni and friends at the Nordic Embassies in Berlin.
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People

Contact information

Visiting Address

Ekonominaukio 1, Espoo

Postal Address

Aalto University School of Business
Department of Information and Service Management
P.O. Box 21210, 00076 Aalto 

Department Administration

Head of the Department: Professor Matti Rossi
 

Kauppakorkeakoulu, jonka edustalla istuu neljä opiskelijaa. Kuva: Unto Rautio / Aalto-yliopisto

School of Business

Ekonominaukio 1

Locations

School of Business

We strive for better business and better society. We excel in education and research with a multidisciplinary approach and in collaboration with our partners.

Read more about the School of Business
School of Business students. Photo: Ari Toivonen
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