Services

AV expert services

AV expert services is responsible for the infrastructure of AV technology at the university level. Our goal is to unify Aalto University’s equipment and practices, and to seek cost-efficient and effective solutions.

We take care of everything related to Aalto University's AV technology: we acquire the technologies needed, we take care of the solutions, plan and implement them. In addition, we develop the AV technology used at Aalto University and support users of AV technology.

AV expert services are responsible, for example, for the planning and implementation of solutions for presentation technique at Aalto University's teaching and conference facilities. We provide, for example, audiovisual solutions for meetings and lectures.

We constantly develop and maintain the AV technology used at Aalto University and do not offer one-off solutions. When needed, AV services may outsource some of the services. For recordings of lectures and video production, please contact Unigrafia.
Focal points

Support

If you need support with AV equipment in a teaching space, please contact Aalto University Lobby Services.

Dedicated support for AV services is available also at IT Service Desk AV Help 

For any questions or development suggestions, you contact the AV Services team by sending a service request at servicedesk.aalto.fi.

Related instructions

AV - presentation technology Quick Guides

This page contains instructions for AV presentation technology.

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IT Services

You can find up-to-date news, contact information, chat and instructions of frequently used IT services at IT-help hub: accounts, passwords, email, MFA, vpn, printing, teams, zoom, VDI and guidelines how to procure workstations and phones.

IT Service Desk

IT Service Desk contact information and service hours

Contact IT End User Support for help or information on Aalto University IT.

a contact point to the users of the Aalto University IT who are in need of help and information. You can visit the service desk during opening hours or ask for help by email, telephone or chat.

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