Starting Point
About the service
Starting Point offers student services without appointments. We help students with multiple matters such as:
- Annual enrolment and AYY membership
- Certificates (certificate of attendance, transcript of records)
- Readmission guidance
- Personal information updates in Sisu
- Course enrolment support
- HSL discount and Kela meal subsidy cards
You can ask us anything and we will help you find the right support service!
Contact information and opening hours
Visiting address: Espoo, Otakaari 1, Undergraduate centre, room Y199a. No appointment needed! Location on a map.
Opening hours:
| Monday | Tuesday | Wednesday | Thursday |
| 12-15 | 12-15 | 12-15 | 12-15 |
You can also reach Starting Point via e-mail [email protected] or by phone +358 29 442 9280 (open Mon–Thu 12-15).
Exceptions to opening hours:
The service desk and phone service are closed during 23 December 2024 - 6 January 2025.
If you have school- or programme-specific questions, please contact the Learning Services of your school.
Order a transcript of records
Order a transcript of records for studies completed in Aalto University
Education verification for recruitment purposes
Aalto University Student Services handle education verification requests submitted for recruitment purposes.
International Student Peer Advice
International Student Peer Advice for Aalto University's international degree students.
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- Updated: