Leap for Learning for Students
Summary of current and upcoming changes in study practice.
Learning Services – enabling success
Learning Services (LES) supports future-oriented learning and the smoothness of daily work.
In line with the Aalto University strategy, we will take greater societal responsibility in degree education and continuous learning with elevated student experience. Learning Services (LES) has a key role in making these goals possible. We develop our service offering in a future-led and user-oriented manner.
The Learning Services’ operations are divided into process areas, each of which have an owner responsible for its development. Read more on the process owner model at the bottom of this page (link to further down on the page) A large part of the processes and services are digitised and made available through the service platform, Sisu or on another platform.
Even though the introduction phase of the Sisu student information system has ended, its active development continues. Aalto cooperates closely with the other higher education institutions using Sisu to develop the system to meet both the needs of the user institutions and the authorities’ requirements. The institutions using Sisu discuss their shared development needs on a regular basis and communicate them to Funidata, the company responsible for Sisu’s development. At Aalto University, the needs for development are identified in collaboration with the whole university community.
Lately, focus has been on improving the basic functionalities of Sisu. The key development milestones reached after Sisu’s deployment include the addition of the functionalities needed by the Open University and some functionalities related to cross-institutional studies. Moreover, the accessibility of student registration functionalities has been improved and the functions related to evaluations performed by teachers in Sisu have been streamlined.
The Salesforce-based service platform has become a key element in Aalto’s digital roadmap. With the help of the service platform solutions, we are able to offer applicants, students and academic staff various digital services, related to e.g. student admissions, planning studies and academic advising. The goal is to continue digitalising processes and replacing outdated systems with Salesforce-based solutions. You can find the Learning Services’ Salesforce projects on the roadmap. You can also read more on the current situation of each project in our monthly newsletters. For additional information about the service platform, see: https://www.aalto.fi/en/digital-aalto/aalto-service-platfo
The world changes quickly and requires constant updating of skills and knowledge. This has also been identified in Aalto's strategy. The development of lifewide learning processes and Digivision 2030 project development are a key part of Learning Services' service development. You can read more about Lifewide Learning services and Digivisio 2030 project.
Learning Services activities structured into process areas
The activities of Learning Services are structured into different process areas, each of which has an assigned process owner. The process owners are members of the Learning Services Advisory Board (LESjory).
In the process owner model, each Learning Services process has a clearly defined process owner. Below/attached you will find LES' current process area descriptions and process owners. The owners are responsible for managing and developing the processes of their own process area in line with the strategy in cooperation with key stakeholders, such as students, teachers and other university service units. Process owners evaluate development processes and their progress and schedule future development projects in quarterly reviews.
The process owner model has been developed to support the organisation and development of the Learning Services operations. The model is based on the OPI reference architecture (2015), which is a common reference framework for higher education institutions, used to structure the shared activities of higher education institutions.
The roadmap summarises Learning Services’ development work
The Learning Services development projects are compiled annually on a roadmap spanning four years at a time. The roadmap is created in cooperation between process owners in a review held at the beginning of each year, and it is evaluated throughout the year with checkpoints around May and September. The roadmap work includes the development needs arising from the process areas of each process owner, which fall into three categories: process development for services to be digitised; actual digitalisation development on the Service Platform, Sisu or elsewhere; and other development work. In addition, attention is paid on small-scale development in process areas. The development needs are prioritised with the help of development and digitalisation criteria.
When working on the roadmap, it is also ensured that there are sufficient resources and the organisation is able to manage the changes needed. Aalto IT Services (ITS) participates in the roadmap work, highlighting the perspective of platforms and IT resources in particular.
LeSG (Learning Steering Group) approves the roadmap presented by LESjory.
You will find the renewed roadmap 2024 here.
Benefits for students and lifelong learners
- Personal Aalto services in one place for full engagement in Aalto community
- Services available anywhere, anytime
- Visibility to Aalto course offering to ensure relevant skills for future work life
- Graduation according to the learner’s personal schedules and goals
- Support for lifelong learning, multidisciplinary studies and mobility
Benefits for faculty
- Scalable services to support increasing number of students and lifelong learners
- Essential and real-time student information available for analysis and decision making
- Information systems support the planning and organising of teaching
- Better service support from Aalto personnel through more efficient, unified processes
Benefits for service personnel
- Enable scalable support services for increasing numbers of students and lifelong learners
- Information systems support daily work, which also means less manual work
- Opportunities to provide more personalized support to students and faculty
The Leap for Learning project has ended
The Leap for Learning project (2018–2023) focussed on three major Learning Services (LES) projects: the deployment and development of Sisu, the learning and study information system; LES process harmonisation and development; and the introduction of the Salesforce service platform to support the improved processes and digitalisation. As the name suggests, the project period was a leap for learning for both Aalto and Learning Services, and the lessons learned during the project period will continue to be applied to build a sustainable, user-friendly and future-oriented Aalto University in the future.
The project sought to build digital solutions for enriching the user and service experiences of students and staff. It also aimed to satisfy the needs of new user groups (such as life-wide learners) and to make more efficient use of data and analytics in our work.
The project had a joint steering group and a designated change organisation to support its work. Now that the project has come to a close, the activities of the steering group, as well as those of the sponsors and project leads, has ended. The tasks of the Leap for Learning steering group were mainly transferred to LeSG (Learning Steering Group).
Leap for Learning for teachers
Many teaching and learning services and workflows will be renewed over the coming year. Related projects have been brought together under the heading of Leap for Learning.
Leap for Learning for Learning Services Personnel
The number of students and lifelong learners is likely to increase in the future, and so is the digital collaboration between universities.
Learning Services
Management of education