More tips for using your new access token
The new access control token readers use a stronger encryption than the previous devices, so they could react a little bit slower. Please find some useful tips for successful using the new access token:
- Act calm. The access token won't react if you just blink it, the reader should really have time to read it.
- The token needs to be held close to the reader, even touching it. Please note that if there are buttons on the reader, do not push them accidently. Wait the beep sound.
- Colour of light around the reader will tell you whether the token was read successfully and whether you have an access right to the door in question.
We have regularly development discussions with the access control hardware and software providers to make smoother user experience for all Aalto campus users. Also the reader devices' software is updated regularly.
If you have any issues with the new access control tokens, please contact [email protected] ([email protected]) or [email protected]. Additionally, if you notice that the token's serial number is not clearly visible (die-cut or laser engraved as pictured) or if the token does not work reliably, you can return the token to the lobby service desk and request a new one.
Short interruptions in the operation of access tags and doors
A system update will cause the access tags and doors on Otaniemi campus 16.-20.12.2024
The HSL card will no longer function as an access token on the Otaniemi campus 15.11.2024
At the Otaniemi campus, the HSL card will no longer be used as an access token starting from November 15, 2024.
Campus access now available via mobile app
When you begin your studies at Aalto University in Otaniemi, you will need an access pass to move around the campus easily and securely.
Otaniemi campus exceptional opening hours
Please notice the opening hours of the buildings when visiting the campus. Please find below exceptional opening hours during summer 2021 and during summer holiday season.- Published:
- Updated:
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