Service pages: how to create or edit?

Edit an existing Service page

Use your Aalto ID to sign in (upper right-hand corner), then click on "Content" in the top left-hand corner.

You will enter aalto.fi's finder view to find the content you are looking for. Navigate to “Service Provider” and look for your department/unit. Click on “Filter”.

You can also search content you have created or edited by your name. You can also search content by the name of the content owner. See instructions and screen shots from the link below.

By clicking the heading of an article, you can access the actual content.

Now that you have found your service content, you can start to edit it, if needed. Click on the heading of a service page. When on the actual service page, click on the tab “Edit”. Make the necessary edits and finally click on "Save".

Create a new service page

Hover your mouse over "Content" in the upper left-hand corner and select from the drop-down menu "Add content" and "Service":

Basic information*

• Content owner*: Content is the person responsible for this content. Click "Select profiles" and search for that person by their name. There can only be one content owner per content. Only aalto.fi editors can see the name (in the tab Content owner).
• Language: choose the primary language (editing language) for the service (English / Finnish / Swedish)
• Title*: Give a headline for the page. Start with the most important keywords and summarize the content, so that the reader understands quickly the content of it.
• Summary*: write a short introduction about the service (this will be shown when the service is lifted up somewhere across the aalto.fi site, but will not appear on your page). Maximum length is about 140 characters, so a very short description is enough. Avoid jargon and difficult terminology.
• Lead text*: The lead text should complement the headline – tell the most important points in the beginning. This will appear right after the title. A couple of sentences is sufficient. A good lead text will make the reader want to scroll down and read your page. Avoid jargon and difficult terminology. Don't copy to the lead text the exact same text as you have in the summary. This will have a negative impact on search engine optimisation and thus to the findability of your content.
• Main image: add an appealing main image for the service to make the page more visual (don't use a picture that includes text e.g. infographic as a main image). Choose a picture that supports the service content. You can also hide the main image from your page if you like, e.g. if your page has many screen shots such as this page, a main image might be redundant. That means the main image will appear anywhere your page is lifted up, keeping it consistent with other content on the site. File size of 1 MB is sufficient, as the image quality (in pixels) is what counts. Always use horizontal images as the main image.

Ensure that people find your service

Metadata* fields on the service page are the most important ones:

All service pages live automatically in the Services hub.

Relates to

• If you want to tell that in addition to this (Service hub), this service is related to other hubs as well (e.g. certain school/department/research group), use “Relates to” option to tell this information to the content management system.

Note
"Relates to" option does not lift up the service to the chosen hubs/research groups. To make the service page visible in another hub and/or research group page, after creating the service page to Services hub, go back to the other hubs/research group pages to create the actual service liftup by using components like "Single liftup" or "Manual liftups". 

Category*

• Categories are used in Services to assemble similar type of services.
• Choose the best and closest category (only 1) to describe your service:
  • Start typing to the field and system suggests the closest match
    OR
  • Click on the field and start to search for the best match.
    If you need new categories in addition to these, contact Aalto Communications ([email protected]).

Topic*

• Topics are used as filters to find relevant services.
• Choose the best topic or topics (1-2) to describe your service:
  • Start typing to the field and system suggests the closest match
    OR
  • Click on the field and start to search for the best match.
    If you need new topics in addition to these, contact Aalto Communications ([email protected]).

Primary tags

• Primary tag is a top level tag, a key word to describe the service page's content.
• Choose the ones that best describe your content, the recommended amount is 1–3. 
• Primary tags are a relatively short list of key themes in Aalto. Governance of primary tags is done by Aalto Communications.
• Using primary tags is important because they support the search on aalto.fi.

Secondary tags

• Secondary tags are for more detailed tags, keywords to describe the service page.
• Choose 1–3, the ones that best describe your content.
• There are about 1,000 secondary tags on aalto.fi.
• The library of secondary tags is governed by Aalto University Communications. If you have suggestions for relevant secondary tags, that would also serve other editors, contact: [email protected].

Please notice! Primary and secondary tags enhance and support the general search function on aalto.fi. The better tags you have chosen, the better results the search will offer.

Service provider*

• Choose the service provider (only 1) for the service page i.e. who can provide more information about the service.

Target groups

• Choose the target group(s) (1 or more) that will need to find this service.
• There are currently seven of them: Student, Professor, Researcher, Service personnel, Lecturer, Alumni, Partner.
• These can be used as search filters in the Services hub.

The Services hub search:

Components

• You can use various components for creating services.
• Choose "Text paragraph" component to write the actual service page.
• Continue with the components of your choice (you can always benchmark the structure of great service pages).
• Kindly, get to know different components before using them. 

Publish

• If this service page is for Aalto community/Aalto ID only, choose "Role restrictions": Aalto Autentikoitu.
• If it's public for everyone, leave this field empty.

Finally, save the service by clicking on "Save". Your service is saved as unpublish. To publish it, click on "Publish" on the far right-hand side.

Translations

Create translations for the service by using the "Translate" tab above the service page.