Generative AI spurs product innovation while user value drives competitive edge
Kaisa Salakka, Vice President of Product at Wolt, emphasized the increased accessibility of AI, enabling widespread utilization in everyday life. Product teams are swiftly embracing new generative AI tools, leading to more rapid development, localization, and customization of products.
Salakka also reaffirmed that traditional principles of competitive advantage remain relevant—start with user value rather than technology, plan for investments with a clear path to business success, and acknowledge that tech giants are swiftly integrating Generative AI into existing solutions. At the same time, new products are increasingly built around AI technology from inception.
However, the rise of GeNAI also introduces risks and challenges. The exponential growth of content generation brings into question the value of content and trust issues, alongside the difficulty of navigating the sheer volume of it. Moreover, substantial investments are required to run generative AI models, potentially shifting the role of large platforms and opening opportunities for market disruption.