FAQ and user support

Some of the most important:

• Course feedback functions are easily at hand in MyCourses
• Two types of surveys: in addition to the automatic end-of-course survey, a mid-course survey
• The teacher can edit the surveys already one month before the course starts
• The question library, which is independent of the course implementation and contains sections on common questions and the teacher's own questions
• The teacher can publish the quantitative results of the survey to the respondents
• The teacher can reply to the feedback provided

In addition:

• Teacher receives two notifications of course feedback by email 2: weeks before the start of the course and 2 weeks before the end-of-course survey opens.
• The teacher can share links to surveys, e.g. in a lecture or attached to assignments, as well as add automatic reminders for students to respond to end-of-course survey
• The end-of-course survey is active for 2 weeks instead of 3 by default
• The teacher can advance and/or resume the survey's opening hours before the survey closes

Examples:

• The course feedback tool is still connected to the information on the course implementation in Sisu, such as the name of the course implementation, schedule, and teacher and student roles (new is that the information is transferred to the course feedback tool via MyCourses)
• Automaticity in end-of-course surveys
• Aalto and school questions in end-of-course surveys
• Responses from at least 5 students are required to view the report
• The teacher can view the results of the end-of-course survey both in the course feedback tool and through the course feedback PowerBI reporting tool (data from the new course feedback tool can be viewed with PowerBI reports from the end of January 2024)
• Reporting practices for management

The course feedback tool sends a notification for the teacher two weeks before the start of the course. It is good to plan the feedback practices of the course even before the course begins. 

In addition, the teacher receives an automatic reminder when there are three weeks left until the end day of the course (i.e. two weeks until the end-of-course survey opens)

The course feedback tool sends automatic reminders to the student about responding to the survey and when the survey report is published. In addition, the teacher can send additional automatic reminders about responding to the end-of-course survey. Reminders do not include more specific information about the survey, such as opening hours. Instead, the student should follow the link in the message to see the status of the survey.

Instructions: Timings and notifications in Course feedback tool

In the listing view feedback surveys are listed based on course implementation filtering and survey status filtering. Check the status of all filters. For example, the date range for end dates of course implementations should cover the end date of your course. Note: select the start date for the date range by clicking a date in the calendar that appears in the view (the calendar displays two months at a time). Select the end day of the range accordingly. See also instructions "My course feedback view".

Yes. As a teacher you can extend the response time of the survey by opening the survey earlier or postponing the closing to a later time, but not after the survey is closed. Instructions on scheduling surveys: Editing a survey in course feedback tool > Basic information.

Yes, the common Aalto and school questions will automatically appear on the end-of-course feedback form. The teacher can also add their own questions, for example, from the personal or shared question library. Instructions: Questions

Yes. Webropol can be used as a general survey tool e.g., for collecting research data. Even if course feedback stops using Webropol, Webropol as a survey tool will continue.

Please, read the accessibility statement.

The reports that include fewer than five responses will only appear if you have added consent question regarding five respondent limit from Basic information tab and if the respondents have allowed their responses to be visible even if there are fewer than five respondents. Therefore, if you expect to receive fewer than five responses, add the consent question 'Feedback I have given can be processed and a summary can be made of it even if less than 5 students have given feedback. ' on the Basic information tab of the form, unless the question is already on the form.

If the automatic schedule for the end-of-course survey is not suitable for your course (for example, a long-term course that a student can start and complete at their own pace), you can adjust the survey opening days. You can activate the end-of-course survey as soon as the course starts, allowing the student to respond to the survey at any time after completing the course. You can share the end-of-course survey link, for example, in the context of the last assignment.

Note that the automatic notification of answering the end-of-course survey will be sent for registered students on the date the survey opens, i.e. probably at the "wrong time" of the course. You can deactivate the notifications on the "Basic information" tab in the survey editing view.

Find out how to edit the survey, what kind of automated messages students receive concerning the end-of-course survey and where you can find a survey link to share with students. 

Access to course feedback functions is based on the person's role in the implementation of the course on Sisu. See the instructions for a more detailed description: "Teacher and student roles in Course feedback tool"