Challenge: Only few platforms are created
In the manufacturing industry, platform-based business activities have not been and are not being created sufficiently. To create a virtuous cycle of participation and growth, a sufficient number of parties becoming involved in digital platforms is required. In the early stages of digital platform development, three factors make companies’ thresholds for participating higher: a lack of trust, a lack of competence related to the platform economy, and closed ICT systems.
(1) Lack of trust: The threshold for participating in platforms is high, especially in their early stages, as companies fear that data critical for competition flows to competitors through digital platforms. This distrust also stems from a lack of clear operating models and common practices in data sharing.
(2) Lack of competence related to the platform economy: The industry has not much of experience of multi-party digital platforms. There is little expertise related to operating digital platforms or organising business activities through them. The lack of competence is particularly emphasised in small and medium-sized enterprises and where an organisation is developing its operating practices, for instance by transitioning from the sale of production commodities to the sale of services. In addition, the manufacturing industry is not familiar with the basic principles and calculation methods of digitalisation and data value.
(3) Closed ICT systems: To protect critical competitive advantage, manufacturing industry systems of both vendors and users are often closed, whereas the systems of many machines and devices, including aeroplanes and power plants, may be closed for safety reasons. This is why few open digital and platform-based architectures exist in the manufacturing industry.