Where are you working at the moment?
I work at Mapita. Mapita is a small SaaS business in Helsinki, known for making Maptionnaire, a community engagement platform made for planners. I work as a content creator, so I develop community engagement-related content that resonates with planners.
How is your regular day at work?
After the regular morning coffee, catching up with colleagues, and checking all my emails, I spend the majority of my day developing community engagement content--that could be a social media post, a newsletter, an article for our blog, or a customer success story. Depending on where I am in the process, I might spend my day scoping the internet or our marketing tools to see what kind of information gaps we should fill, interviewing our customers to learn more about their community engagement experiences, or (the hard part!) actually writing and creating graphics.
What kind of tools did you get from your studies that have been useful in your working life?
Two things come to mind: community engagement expertise and writing experience. The Participatory Planning course--the course I most anticipated in our program--gave me exactly what I was hoping for: a solid foundation of community engagement knowledge. As a project for that course, I also had the privilege of volunteering with ACRE on their participatory budgeting program. It was a really valuable experience implementing freshly-learned community engagement best practices in a real project with a real timeline and budget. It's important for my current work that I know community engagement principles, as well as the challenges and realities of implementing them. When I was an SPT student, I did not enjoy how much writing we had to do, but now that writing is part of my career I am glad for the practice!
What are your plans for the future?
As someone who has studied planning, I try not to strictly plan my future. Too much of life is unpredictable. I never planned to work as a content creator, but this position at Mapita was a lucky find and I love it. I don't know what's next, but hopefully it will still be in Finland. I'm eagerly waiting for my Finnish citizenship application to get approved!
What tips would you give to students starting their studies?
Life is full of surprises. Planning your near-term future makes sense, but in the long-term, the most you can do is try to set yourself up to be resilient and adaptive to whatever future might come.