Department of Information and Service Management

Department of Information and Service Management

The Department of Information and Service Management refers to the creative use of information and digital technology in business and the move from industrial to service dominant forms of production.

The increased use of software and advanced analytics in private and public sectors has created a need for business graduates who can work at the interface of business and technology in various managerial or expert positions.

Two business students, one is holding a laptop, discussing with the Professor after his lecture. Another group of students talk in the background.

Research

The research at the Department of Information and Service Management is broadly divided into three disciplines: information systems science, management science and logistics, with topics such as digital service development, service networks, behavioral decision making, and data science.

The department deals with adoption, use and impacts of ICT on consumers, companies, and society. Logistics focuses on operations and supply chain management. Management science deals with the application of advanced analytical methods in decision making. The department hosts also the Real-time Economy Competence Center.

Information Systems Science

Information Systems Science at Aalto University School of Business has a strong focus on empirical studies and active cooperation with companies. Besides theoretical contributions, ISS studies often emphasize practical relevance.

Close-up of two students making notes on a research article while reading it.

Logistics

Logistics in Aalto University School of Business focuses on operations management and supply chain management including both theoretical and application oriented research.

Aalto University / School of Business / Department of Information and Service Management / Logistics

Management Science

Management Science deals with the application of advanced analytical methods to help make better decisions. The terms operations research and business analytics are sometimes used as synonyms for management science.

Aalto University / School of Business / Department of Information and Service Management / Management Science

Real-Time Economy Competence Center

Real-Time Economy is an environment where all the transactions between business parties are in digital format, increasingly automatically generated, and completed in real-time both from business and IT-processing perspectives.

Aalto University / School of Business / Department of Information and Service Management / Real-Time Economy Competence Center

News

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Kolme naisopiskelijaa
Studies Published:

Students carried out a study for the EY on gender representation in transaction services

The students analysed the future attractiveness of transaction services by interviewing female students of Industrial Engineering and Management, Finance and Accounting
Jäänpoistoa lentokoneen ulkopinnalta.
Cooperation, Studies Published:

Students improved deicing operations at Helsinki Airport

In collaboration with Finavia, the Aalto students have developed innovative solutions to enhance efficiency and safety in deicing operations
Läppäri. Kuva: Kalle Kataila
Research & Art Published:

The doctoral thesis encourages the integration of analytics into the company’s strategy

The management of analytics and the development of employees' analytics skills are needed to maximize the benefits derived from analytics
Opiskelijaprojekti Alma Medialle, työryhmä, Aalto BIZ
Cooperation, Studies Published:

Students analysed brand positioning and developed a marketing analytics toolkit for Alma Media

Aalto University School of Business collaborated with Alma Media on a comprehensive project that delved deep into the brand positioning of Autotalli.com and Nettiauto
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Events

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Visualise your research data - in collaboration with KTH
Lectures and seminars, Staff trainings, Support for teams, Training to support research –

Visualise Your Research Data, Nov 21, 2024

Learn about visualising your research data in this webinar organised in cooperation with KTH Royal Institute of Technology.
Creative Technologies main image
Lectures and seminars –

Miten tekoäly muokkaa estetiikan tulevaisuutta?

Join the event to follow discussion on how AI is shaping the future of aesthetics. Attend onsite at Marsio or online. This event is part of a series of events discussing AI and creative technologies.
Alumni Strategy Circle 21.11.2024
Lectures and seminars, Networking –

Aalto Alumni Strategy Circle After Work: Empowering vs. controlling leadership in business and the military

Join us if you are interested in practices and insights about how and when to empower people in different types of organizations, reflecting on and comparing practices in business and practices in the military.
CKIR 25th Anniversary seminar
Lectures and seminars –

Better Business — Better Society Seminar: Anniversary Seminar: 'CKIR – Centre for Knowledge and Innovation Research 25 Years!'

Better Business — Better Society Seminar Series offers opportunities to learn about and discuss current societally important topics monthly.
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People

Contact information

Visiting Address

Ekonominaukio 1, Espoo

Postal Address

Aalto University School of Business
Department of Information and Service Management
P.O. Box 21210, 00076 Aalto 

Department Administration

Head of the Department: Professor Matti Rossi
Departmental Secretary: Merja Mäkinen

Kauppakorkeakoulu, jonka edustalla istuu neljä opiskelijaa. Kuva: Unto Rautio / Aalto-yliopisto

School of Business

Ekonominaukio 1

Locations

School of Business

We strive for better business and better society. We excel in education and research with a multidisciplinary approach and in collaboration with our partners.

Read more about the School of Business
School of Business students. Photo: Ari Toivonen
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